Windows 11 facial recognition this option is currently unavailable. It says (this option is currently unavailable).

Windows 11 facial recognition this option is currently unavailable Mar 22, 2022 · The options for facial recognition, fingerprint recognition, and PIN all display the same message of "This option is currently unavailable"How do I make these options available again? Jan 30, 2025 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. After downloading and installing, the tool will walk you through how to set up Windows 10 on your PC. Hi Experts, Yesterday we have bought two brand new HP Envy 13 AQ 1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement. ” and the expanded portion says, “We couldn't find a camera compatible with Windows Hello Face. I followed the steps provided, however, I do see there are multiple drivers. I apologize, Community is just a consumer forum, due to the scope of your question (Domain Managed Account) can you please post this question to our sister forum on Microsoft Q&A in the Azure AD section (linked below) Jan 4, 2024 · Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. Therefore, I can't even change my pin. When it perfectly Jan 4, 2024 · Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. Oct 9, 2020 · So I use my computer for school and what not, so do my kids. If you can't proceed to next method. ” Nov 15, 2020 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. This options is currently unavailable - click to learn more. The cause can range Feb 14, 2025 · To set up Windows Hello: 1. 4045. I've troubleshooted my device, and I have the latest Windows updates. If you have a specific Keyboard/Mouse/AnyPart that is doing something strange, include the model number i. Jan 18, 2025 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Fingerprint Recognition Option in setting shows option is currently unavailable. - SoftwareComponent - 1. The last Windows Hello option is the pin, which works. Hi, ever since ive downloaded windows 11, these options were always unavailable. Jan 30, 2025 · Press and hold Shift+click the restart button on the lock screen to open recovery options. Credential providers are the primary mechanism for user authentication—they currently are the only method for users to prove their Jan 3, 2020 · I cannot find the setting to set up facial recognition as a sign-in option and on the top of the page, it says 'some settings are hidden or managed by your organisation'. we could not find camera compatable with window hello face recognition. Jan 5, 2024 · Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. Each of the above was working fine at first, but now it appears not to be working with windows hello - it says "Something went wrong. g. When asking a question or stating a problem, please add as much detail as possible. Nov 30, 2021 · Fingerprint reader not working on Windows 11: "This option is currently unavailable" I recently got a Dell Inspiron with Windows 11 preloaded. I already stopped the service, copied Feb 20, 2023 · My fingerprint in my HP 15. Since then Windows Hello facial recognition does not work' Anybody, have this same problem and a Mar 31, 2023 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. Click Advanced options>Troubleshoot. This option is currently unavailable and Facial recognition (windows Hello) . When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and remo… Oct 17, 2022 · If the option is greyed-out, click “Change settings that are currently unavailable” first to allow administrator access so that you can make changes to the available options. I went into the settings to improve the recognition but the options to improve recognition or remove it are grayed out and it says that this option is currently unavailable and that "something went wrong, try again later. Help what triggered it to stop working after the update windows 11 . May 27, 2020 · Now, open Services by following step 1 and 2, and restart the Windows Biometric Service. i checked in my file explorer C:\\Windows\\System32\\WinBioPlugIns face driver is missing i think give the solutions for this The options to improve recognition and to remove this sign-in option are greyed out. Thanks Users started contacting us a month ago that they get "This option is currently unavailable" when trying to sign in using their fingerprint Event Viewer logs on the DC shows that this has been happening since Fall of last year, so for several months now May 11, 2023 · I'm running Windows 11 and can't get the Facial Recognition to work. Restart your PC and try to add a Windows Hello PIN again. 0. When Windows 10 is ready to install, you’ll see a recap of what you’ve chosen, and what will be kept through the upgrade. so I watched some youtube tips but it didn't work Sep 22, 2020 · I just purchased a ASUS Zenbook Flip S and Windows Hello worked when I set up my laptop, however right after setup, Face, Fingerprint and PIN sign-in options all say "This option is currently unavailable". Oct 29, 2023 · This tutorial will show you how to enable or disable the facial recognition sign-in option and UAC credential provider for all users in Windows 10 and Windows 11. What Feb 4, 2025 · Devices such as the Microsoft Surface Pro will allow you to use Biometric technology such as Facial recognition and Fingerprint readers to login to your Windows 10 computer. please help me to figure this out. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. 1. Press Windows key + R key together from the keyboard. It says (this option is currently unavailable). Previously, I could use facial recognition and fingerprint login, but now they are showing as unavailable Here’s what I’ve tried so far: Checked for Windows updates (everything is up to date) Updated biometric drivers in Device Manager Aug 8, 2022 · For Hello Facial recognition, you need a right webcam (3D or IR) to support it For Finger print: does your machine have finger print reader ? You can set it up outside Hello For PC questions/assistance. Previously I have had messages saying my organization requires I reset my pin. If enabled but still not working, try deleting and resetting the fingerprint or PIN by clicking the respective option and following the prompts. Jul 19, 2024 · Step 3: Right-click on the biometric device and click on Update driver. com Oct 11, 2024 · 5 best face recognition software for Windows 10/11; Fix Windows Hello Face: This option is currently unavailable; Microsoft’s Build 27813 to Canary channel completely removes Location History; Microsoft’s March 2025 Patch Tuesday updates for Windows fixes 7 Zero-Days and 57 security issues Windows 11 Facial Recognition: "This Option Is Currently Unavailable" Windows 11, the latest iteration of Microsoft’s operating system, has brought a plethora of new features and improvements, aimed at enhancing user experience and security. Click Accounts and select Sign-In options. I tried many things if find online as a fix but it is not working. Mar 25, 2020 · I tried updating the driver for the camera, and Hello Face started working again, but it still shows as "unavailable" and the PIN doesn't come up when the facial recognition doesn't detect my face (it just times out and the computer goes back to sleep). If you do not have a password set up, you must add one before you can use other sign-in options. When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and remo… Jan 9, 2025 · Follow these steps to check and re-enable Windows Hello: Open Settings > Accounts > Sign-in options. This option is currently unavailable. Reset Facial Recognition and/or Fingerprint Options Press Windows key + I to open Settings. 0 updates which I did at the same time. Mar 12, 2020 · Windows Face logon requires the high-grade IR camera . Jan 11, 2022 · Windows Hello - Facial recognition ("This option is currently unavailable") Hello, I'm facing an issue where Windows Hello facial recognition isn't working anymore. Dec 18, 2024 · I’m experiencing an issue with Windows Hello on my system. All options, including PIN, Fingerprint recognition, and Facial recognition, are showing as "This option is currently unavailable" under Settings > Accounts > Sign-in options. This camera works with Facial Recognition on a different computer, so it's not an issue with the camera. Oct 2, 2022 · When I got my new laptop (Windows 11) I set up facial recognition, fingerprint recognition, and pin for my sign-in options. I normally use facial recognition so I didn't notice until recently that fingerprint recognition wasn't working. Its sorta a family computer and when the option to unlock with out faces would be great ease. It is suggested to take the following steps: Check and update your Windows to the latest version: Select Start > Settings > Windows Update > Check for updates. " I never had the option to use facial recognition in the first place as the LG Gram has no IR camera, but was able to try to add another fingerprint a week ago. 5. Please fix it My current Windows 11 version is 22H2. Reboot your PC if It sounds like your facial recognition (windows hello) is currently unavailable on Windows 11 Insider Dev channel. He is able to set up the Facial Recognition and PIN, and the device actually recognizes his face and but he is not able to use that to Jan 7, 2025 · Click on windows key > settings > windows update > update history > uninstall update. You will be able to just show your face or touch your finger, n Oct 5, 2024 · Could you please help me to solve Fingerprint recognition, Facial recognition and PIN (windows hello) it shows 'This option is currently unavailable' Tags (1) Tags: When I try to set up Facial Recognition ("Settings" -> "Accounts" -> "Sign-in options" -> "Facial Recognition"), it says: This option is currently unavailable. Every single Windows Hello option shows as "currently unavailable. Locate the device associated with facial recognition (usually under “Biometric Devices” or “Image Devices May 3, 2024 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. I tried with Jul 29, 2024 · For instance, many saw the We couldn’t find a camera compatible with Windows Hello Face in Windows 11 when their camera didn’t support facial recognition. The cause can range Aug 6, 2020 · I have checked the Microsoft website and Huawei website and it looks like the laptop model you have which is Huawei Matebook D15 does not support the Windows hello facial recognition. " The explanation was "We couldn't find a camera compatible with Windows Hello Face. Any advice would be very much appreciated. Try again later". e. It says "this option is currently unavailable" for face recognition, fingerprint recognition and PIN. There I found in the list: Facial Recognition (Windows Hello). I have also attached an image for your reference . This has been going on for 3 months now, so trying "later" is definitely not working. But then out of nowhere it didn't recognize me and when I went to redo facial recognition it said "This option is currently unavailable" and when I click on it it says "Something went wrong. Going to settings, it says "This options is currently unavailable" and when I do the drop down, it says "we couldn't find a camera compatible with Windows Hello Face. Facial recognition (Windows Hello) This option is currently unavailable . The Facial Recognition option displays the text "This option is currently unavailable. Device Home Page - References and Resources – Learn about your Device - Solve Problems Mar 10, 2025 · i don't know exactly what happens, i am going to register my face for sign in options, facial recognition (windows hello) this is currently unavailable. " Sep 2, 2024 · windows hello currently unavailable [Solved] My device is Asus Zenbook Q415M, previously I used the face unlock function, but now I cannot use it. I have tried the following : 1. 0 and HP Inc. Aug 17, 2019 · 1. To clarify this is a HP update that caused this and not a windows update or anything wrong with the version of windows. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face May 15, 2024 · So far, nothing I have tried has made any difference. Run Windows Hello troubleshooter Jan 29, 2024 · Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". May 4, 2024 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. Select Password, and then select Add. Open Device Manager (press Win + X and select “Device Manager”). " So, I went to Settings - Apps-> Optional features. May 24, 2022 · I got the new hp pavillion x360 convertible today with windows 11 preloaded and the Facial and fingerprint recognition is showing "This option is currently unavailable" I have installed all updates and i can't find Biometric Devices when i go to Device Manager Jan 16, 2025 · We previously used Windows Autopilot for device setup in Windows 10, but since transitioning to Windows 11, the old Autopilot setup no longer works for us. 2) Check the device manager: 1. As a workaround, we reset the PCs, log in as a test user, and then manually join the devices to… Feb 25, 2025 · Windows Hello Sign-in Options Not Working. I've gone into Device Manager > Biometric devices and uninstalled Facial Recognition (Windows Hello) Software Device, restarted the laptop to prompt a reinstall of the driver, but the problem still persists. When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and remo… Jan 29, 2024 · [Windows 11/10] Windows Hello (Biometrics, Facial recognition, Fingerprint scanner) Settings Windows Hello is a more personal, more secure way to get instant access to your Windows 11/10 devices using fingerprint or facial recognition. Hi, I'm having trouble with Windows Hello sign-in options on my PC. Adding the following registry entry might help fix the Windows Hello Fingerprint “This option is currently unavailable” in Windows 11. After that, click Get Started and follow the on-screen instructions to reset Fingerprint and Facial Recognition. 3. " See full list on windowsreport. I also have the "Facial Recognition (Windows Hello) installed in my May 15, 2024 · Hi, I am Dave, I will help you with this. Locate Fingerprint or Facial Recognition options and click Remove under them. We couldn't find a camera compatible with Windows Hello Face. Enable "Turn on convenience PIN sign-in" using Group Policy. Method 2. Windows 11 Hello Facial Recognition is more secure than most of the facial recognition technologies used on devices these days and it requires a webcam with Infrared capability Jan 2, 2025 · I am a user of the Honor MagicBook 14 and a Microsoft system. Harassment is any behavior intended to disturb or upset a person or group of people. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Nov 27, 2024 · Harassment is any behavior intended to disturb or upset a person or group of people. Dec 12, 2022 · When I go into Settings-> Account-> Sign-in Options. Type regedit and However, in the past week Windows had several updates that i downloaded and installed including February 2022 Cumulative Update (#KB5010386) and January 2022 Cumulative Update Preview for NET Framework 3,5 & 4. All Windows 10 editions are available when you select Windows 10,except for Enterprise edition. I tried to troubleshoot, and I reset camera settings, but there is no option to set it up to begin with. 8 for Windows 11 for x64 (#KB5009469). Aug 24, 2021 · Uninstall the device drivers you have installed for that webcam, then restart 9not shut down) your PC and then re-install those drivers and check if you can then add Hello Facial Recognition Does that webcam work normally as a webcam? Jan 4, 2024 · Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and removed the facial recognition driver so it can re-install hoping it would resolve the issue but no dice. When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and remo… Nov 20, 2024 · The second time I rebooted the laptop, a notification prompted me to set up my face for the facial recognition, but I still received the message that the camera isn't compatible for some reason. In the Windows Hello section, ensure that your fingerprint, PIN, or facial recognition is enabled. I've talked to Jul 27, 2019 · Thankfully, it's easy to enable the "convenience pin" functionality, which as a side-effect also enables Windows Hello Fingerprint sign-in and Windows Hello Face sign-in. Threats include any threat of violence, or harm to another. " It worked perfectly fine until about a week ago. Upon initial look I didn't want to set it up, but recently wanted to add this, but the option is grey out. Feb 5, 2025 · I was wearing glasses that day and now it won't recognise me without them (I don't always wear them). Jan 30, 2025 · I've been having an issue with my fingerprint reader not working. This option is currently unavailable - click to learn more. My laptop was not initially supported for facial recognition . Device configuration profile -> Settings Catalog -> Windows hello for Business Options-> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Turn on convenience PIN sign-in -> turned on and applied to user or machine group: "This option is currently unavailable" on the test machine. My Dell XPS 13 9345 (ARM64) keeps showing the message: "This option is currently unavailable" and "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. I have gone to the Lenovo site to install drivers to try and get everything updated. Jun 19, 2021 · Which Windows 10 build are you running - 1909, 2004, 20H2 or 21H1? If you turn off ‘Require Windows Hello Sign in for Microsoft accounts’ can you setup &/or change the sign in options? What is the full make & model of the HP? Does it have a infra-red camera which is required for face recognition? Sep 4, 2022 · Fingerprint recognition (Windows Hello) shows " This option is currently Unavailable" Facial recognition (Windows Hello) shows "This option is currently unavailable" PIN (Windows Hello) shows " This option is currently unavailable" How to resolve the fingerprint recognition. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Nov 7, 2024 · Hi, I am Dave, I will help you with this. So I Jan 4, 2024 · Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. I tried to reset it but all my system settings for access (such as fingerprint recognition and PIN and including facial recognition) are all greyed out and say 'this option is unavailable' meaning I can't alter my settings if required. Dec 28, 2019 · Hello, my Windows Hello facial recognition has recently stopped recognizing me after I changed glasses. It also says that "we couldn't find a fingerprint scanner compatible with Windows Hello Finger/Face ID" Feb 15, 2023 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. 73. 13. Can anyone Feb 1, 2020 · 4. Another quick way to check whether the computer thinks it can do this: Settings > Accounts > Sign-in Options. uninstall and re-install facial recognition (optional app features ) Jul 15, 2024 · I recently bought a Lenovo Yoga, but when I try to set it up Windows Hello Face and Fingerprint, it says "This option is currently unavailable",Below, it says "We couldn’t find a fingerprint scanner compatible with Windows Hello Fingerprint ". On the third time, windows should open Windows Recovery automatically. May 4, 2023 · Facial Recognition, Fingerprint Recognition, and PIN not working on Windows 11: "This option is currently unavailable" ?? I recently got a Lenovo Legion 7i gen 7 with Windows 11 preloaded. If you are not able to reach the lock screen or start your computer, restart your PC two times when the boot screen is shown. If you're still having a problem with Windows Hello facial recognition, try running the troubleshooter that might fix the problem. Resetting the computer doesn't fix the issue. Active Directory, Intune), but you don't want to use Windows Hello for Business, proceed to enable the "Turn on Jan 16, 2025 · When I go to settings on Windows 11, it says "currently not available". " This problem prevents me from using the biometric login features on my device, which are essential for security and ease of access. You may want to refer the suggestions provided by EddyK replied on ‎03-29-2020 in the thread Windows sign-in options "currently unavailable". May 4, 2022 · facial recognition, fingerprint recognition & PIN all unavailable on windows 11, help !what could be the reason for all 3 to be unavailable? Oct 24, 2023 · [Windows 11] Inability to Use PIN, Facial, or Fingerprint Recognition (Windows Hello) After Upgrading to Windows 11 Last Update : 2023/10/24 17:51 Feb 27, 2023 · Hello! So I want to add facial recognition but I can't it says This option is currently unavailable We couldn't find camera compatible with Windows Hello Face. 1 Windows Hello Facial Recognition is more secure than most of the facial recognition technologies used on devices these days and it requires a webcam with Infrared capability I just purchased this new laptop, an Acer Aspire AV15-52 four days ago and am having a number of issues with basic functions. I am experiencing an issue where the settings display "Facial recognition currently unavailable" and "Fingerprint option currently unavailable. 2. This happened after HP Inc. It says We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. One is that the sign-in option to use Facial Recognition isn't working, it indicates “Facial recognition (Windows Hello) - This option is currently unavailable. The biometric device is malfunctioning: When Windows 11 face recognition is not working, you should check whether the biometric device is working fine and if other conditions are favorable. Nov 21, 2022 · 6. Aug 11, 2020 · Windows Hello - This Option is currently unavailable. All Windows Hello sign-in services - Facial recognition, Fingerprint recognition, and PIN - remain unavailable. He's changed devices along the years and he always got "This option is currently unavailable" when trying to log in with Windows Hello on all devices, making him revert to logging in with his password instead. Feb 3, 2022 · When I go into the log in options, they all say, 'this option is currently unavailable' and 'something went wrong, try again later'. If Windows Hello is not available, you will see a message: Windows Hello Face. - Firmware - 15. uninstall and re-install the biometrics driver from the device manager . Using the Group Policy Editor for the entire domain will allow this setting to automatically be applied to future installations of Windows 10, however you don't necessarily Jan 4, 2024 · Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. In Settings, each of those services says "This option is currently unavailable", and Facial recognition and Fingerprint recognition both say "Something went wrong. Your immediate reply and response are highly appreciated. Uninstall the most recent update and see. It updated my BIOS. I have attached a photo but all his options are greyed out "This option is currently unavailable" and also…. You can check for the updates from Windows Update in the Settings application, if your Windows it's up to date, now we can proceed. Thank you for participating in the HP May 11, 2020 · Hi,I recently forgot my windows pin password and I wanted to reset it but it says (This option is currently unavailable) and when I press the button where it says Tap or click here to fix it,it gives Dec 5, 2020 · Before to try some solutions try updating your Windows 10 to the latest version. Devices such as the Microsoft Surface Pro will allow you to use Biometric technology such as Facial recognition and Fingerprint readers to login to your Windows 10 computer. Select the Start button, select Settings, select Accounts, and then select Sign-in options. It only supports fingerprint as per the user manual document. Jun 27, 2024 · On my HP Elitelbook 830 G6, Windows 11 Pro, Version 23H2, it says Fingerprint recognition (Windows Hello). Mar 2, 2024 · I have windows 11 Dell laptop that is brand new, it has all the recent updates, but the option for facial recognition is not available. When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and remo… I am the only user and the administrator of my personal computer and recently updated Windows 10 Home to version 1903, OS build 18362. Windows Hello Biometrics and facial recognition can suddenly stop working with a message that states that “This Option is Currently Unavailable”. If you are experiencing the reported problem on computers that have been set up for an organization (e. I went into my sign-in options in settings and found that under facial recognition, fingerprint recognition Nov 2, 2022 · Hi ToriUC, I am Dave, I will help you with this. I only set up PIN and Fingerprint during setup and I can still sign-in with them no problem, I just can't access them in settings. Oct 15, 2024 · This computer comes with a fingerprint and facial recognition, but when I go to set it up in Miscrosoft settings -> accounts, it says that fingerprint and face ID is currently unavailble. Now none of the options are available. This options is currently unavailable - click to learn more . Dec 17, 2024 · We have a worker who doesn't want to use facial recognition to sign in any more but when he goes to remove this option it is greyed out. When I clic on any of these options, it says "Something went wrong. Try using the Registry editor, follow the steps below:. Hi, ever since ive downloaded windows 11, these option were always unavailable. This is a brand new computer and the camera works great, so not sure what the deal is. One of the standout features that captures attention is the facial recognition technology, which To improve recognition, go to Settings > Accounts > Sign-in options > Facial recognition (Windows Hello) and select Improve recognition. Go to Start >> Settings >> Accounts >> Sign-in options and register the Face data again. Add a registry entry. I find this very strange as other people who also encounter problems involving biometric access don't have access to fingerprint recognition either yet I do. 6" Laptop PC 15-d4000 does not work anymore in Windows11, I have the message error: Facial recognition (windows Hello) This option is currently unavailable. Aug 28, 2023 · I can't set up, remove or modify my Windows Hello sign-in option. Select Facial recognition (Windows Hello) or Fingerprint recognition (Windows Hello Apr 16, 2024 · It started with my previous laptop which I replaced recently, Windows Hello facial recognition was already set up on it. If you might say “is this a work pc” or “are you using a work email or organisation email” no, this is my personal laptop, and using my personal gmail. fxumvq mcaeah hfffm fxxdj xygfq ubt bqexk ypiao fqpxcx qdrznh gxvwywr gibs kfwaou pabrtp yam